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Constructive Conversations … Not Fierce Ones

In recent years, there has been widespread interest in books recommending “fierce” or “difficult” conversations. While these best-sellers offer many excellent communication tips, I worry that some of...

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The Clarity of Power

NFL Commissioner, Roger Goodell National Football League commissioner, Roger Goodell, recently issued fines and suspensions related to the “Bountygate” scandal that are unprecedented in league history...

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Rebuilding Relationships

At a recent business dinner, the conversation was lively, the atmosphere cozy, and the mood light, as someone rose with glass in hand. “I’d like to offer a toast to Patty, for the terrific way that...

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